SHATTERSWING
Privacy Policy
Last updated: 24 October 2026 (Firebase sign-in and crash reports)
1. Who we are
SHATTERSWING (“the App”) is a free one-thumb arcade game for Android and iOS, published by RICHX S.R.L., a company registered in Satu Mare, Romania (“we”, “us”), the controller of the data described here.
The App shows no ads and has no in-app purchases. You never type in a name, email address or password: the App creates an anonymous account for you in the background.
2. What we collect, and why
We use two Google Firebase services, provided by Google as our processor:
- Firebase Authentication (anonymous sign-in). When the App first goes online it creates an anonymous account identified only by a random user ID, plus the dates it was created and last used. It contains no name, email address or phone number. We use it to tell installs apart (for example to group crash reports) and to keep the App's online features secure.
- Firebase Crashlytics (crash reports). If the App crashes or hits an error, it sends a crash report: the stack trace, the App version, your device model, operating system version, free memory and disk space, screen orientation, a Crashlytics installation identifier and the anonymous user ID above. We use these reports only to find and fix bugs. You can turn crash reports off at any time in Settings → CRASH REPORTS.
Like any internet request, these connections reveal your IP address to Google, which uses it to deliver the service and not to identify you on our behalf.
Our legal basis is our legitimate interest (GDPR Art. 6(1)(f)) in keeping the App stable and secure.
3. What we do NOT collect
- Your name, email address, phone number or any account credentials.
- Your location, contacts, photos, microphone or camera.
- The advertising identifier. Firebase Analytics is switched off, and the App does no advertising or tracking.
- Any payment information. The App has no purchases.
4. On-device data and offline play
Your best scores, unlocked balls, trails and towers, daily mission progress and settings are stored only on your device. We cannot access them. The game is fully playable offline: without a connection nothing is sent, and crash reports are held on the device until the next time it is online.
5. Permissions the App uses
- Internet and network state — to sign in anonymously and send crash reports when a connection is available.
- Vibration — for haptic feedback. You can turn it off in Settings.
6. Sharing, storage and retention
We do not sell or share your data, and we do not use it for advertising. The data above is processed by Google (Firebase) on our behalf, under the Firebase data processing terms, and may be stored on Google servers outside the European Economic Area under the EU Standard Contractual Clauses. Crash reports are kept for up to 90 days. The anonymous account is kept until you delete it.
Data is encrypted in transit. The store you download the App from (Google Play or the App Store) may process data under its own privacy policy, independently of us.
7. Deleting your data
In the App, open Settings → DELETE MY DATA and tap it twice. This deletes your anonymous account and all progress stored on your device. You can also ask us by email; see our data deletion page.
8. Children's privacy
The App is not directed at children under 13, and we do not knowingly collect personal data from children.
9. Your rights
Under the GDPR and similar laws (including in the UK and California) you have the right to access, rectify, erase or port your data, and to object to or restrict its processing. Because the account is anonymous, the quickest way to erase it is DELETE MY DATA in the App; for anything else, email us. If you email us, we use your message and address only to reply, and delete them on request.
You also have the right to lodge a complaint with a supervisory authority. In Romania this is the National Supervisory Authority for Personal Data Processing (ANSPDCP, dataprotection.ro).
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.
11. Contact
RICHX S.R.L., Satu Mare, Romania. Questions about this policy? Email us at richx.soft@gmail.com or use the SHATTERSWING support form.